Eddie Ung, Managing Director
I am Eddie Ung, the Managing Director and owner of Connectung, an AI enablement consultancy based in Townsville, Queensland. I founded Connectung to take quoting, compliance and paperwork off the desks of owner-run businesses, by applying AI to the way their business already works.
Over 18 years I have led operations, projects and teams, managed budgets and delivered complex projects under budget and ahead of schedule. I hold a Bachelor of Science (Aquaculture), an MBA, a Diploma of Project Management and a Certificate IV in Work Health and Safety. That experience shapes how I approach AI: I start with the operational problem and the hours it costs, then I choose the simplest tool that solves it.
I use AI every day to run my own business, from a team of AI assistants that handle research, content and administration to custom tools for client management and bookkeeping. I keep current with new AI tools as they are released, and I apply only the ones that save a small business real time. As a result, every client receives tested tools rather than experiments.
How I work
Build capability, not dependence.
Your team owns and runs every tool I build.
Support people through change.
I train at the pace your team needs, using your own work.
Measure the result.
Every engagement starts with a baseline of your hours, so you can see what changed.
Find out where your week goes
A free 20 to 30 minute fit call is the first step. If the AI Toolbox suits your business, you will know what it costs and which three headaches we would fix first.
Book a free fit call